Services
The Family
Courtesy: Chrysler Museum of Art
We support every aspect of your collection's automation project and help you use your system to your best advantage. Training is part of every installation, and new releases and phone support are a standard part of software maintenance. Also provided are context-specific on-line help messages.
We include technical support as part of our software maintenance. Users can call Questor for advice on problem solving, trouble shooting, and suggestions on how to take full advantage of ARGUS’ capabilities. If appropriate, we can connect directly to the user's network and see exactly what is being entered and displayed on a system.
The support line is staffed from 7:00 a.m. to 4:30 pm, Pacific Standard Time.
Technical support is delivered by staff with museum experience at the registration or curatorial levels. In addition, programmers and technical specialists are permanently on staff and directly available if necessary.
Speaking Digitally About Exhibits
WHEN Bridget Oliveri, a 25-year-old medical student, was deciding where to take a visitor one recent evening, she dismissed the usual destinations for 20-somethings in Manhattan and Brooklyn in favor of the American Museum of Natural History. It wasn’t a tough sell. She had tickets for a private gathering with an after-hours tour of The Brain: The Inside Story, a chat with the curators over wine and cheese and a look at the labs and storage lockers where the museum’s scientists keep specimens and do their work.
The tickets were free — but with one hitch. They had to tweet about their visit...
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Questor Systems collection and information management tools are used to enable our clients to easily and efficiently catalog artifacts, objects, documents and records.
You will benefit from the best practices we’ve developed through our quarter century of experience, during which we have automated more than 400 collections worldwide.
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